Refund policy

Returns

We accept returns within 7 days of delivery. To be eligible, your item must be unused, in its original packaging, and in the same condition you received it. Contact us at support@mobixastores.com to start a return.

Refunds

Once we receive and inspect your returned item, we'll notify you of the approval status. For orders paid by card, approved refunds are processed to your original payment method within 5–10 business days. For Cash-on-Delivery orders, refunds are issued the same way you paid — in cash, arranged at the time of return collection.

Exchanges

If your item arrived damaged or defective, contact us within 48 hours of delivery with photos, and we'll arrange a replacement or refund at no extra cost.

Non-returnable items

Opened screen protectors and any item marked "Final Sale" at checkout are not eligible for return, due to hygiene and resale considerations.

Return shipping

For damaged, defective, or incorrect items, we cover return shipping. For returns due to a change of mind, the customer covers return shipping costs.